Contact & FAQs

What time is check-in / check-out?
Check in begins at 2pm. Our reception is open 24 hours, so you may arrive as late as you wish! Check out is at or before 10:30am on your final day.

Can I store my luggage?
Certainly! You may store your luggage during the day before check-in or when you check-out. We can only hold your luggage until 11pm after check-out. We do not hold bags long term.

Is there an age limit?
You must be over the age of 18 to stay at Gallery Hyde Park. There is no upper age limit, though we do tend to attract younger travelers and the atmosphere may reflect this at times.

Where are you located?
Gallery is located across the road from Hyde Park in the beautiful Bayswater. You can find out more about our location, how to get here and how to get around from the hostel here.

What are your rooms and facilities?
You may find out more about what we offer and view pictures of our rooms and facilities here.

What is your cancellation policy?
We require 24 hours notice for a cancellation if you wish for your stay to be refunded.

Can I make a group booking with your hostel?
Absolutely! Get in touch with our groups coordinator to discuss availability and a solution tailored to your needs. You can see the information and enquire here.

I would like a job at Gallery Hyde Park. How can I apply?
Please send your CV and a personal introduction through to We always love meeting people and tend to hire internally, so come along and see the hostel for yourself!